Cancellation Policy

CONSULTATION & DEPOSITS: All clients must receive a free consultation from me BEFORE booking services. This will help you and I understand the availability you need, the desired look, time & day, travel needs, etc All deposits must be submitted 3-5 days in advance DURING business hours. After hour bookings for a next day appointment will be considered a same day appointment (additional $20). •LATE FEE: Because I value every clients time; due to the booking process I may not be able to accept late clients or squeeze in appointments. Unfortunately any appointment 10 mins late will have to be cancelled. •RESCHEDULING: All clients are allowed to reschedule appointments 24hrs before the appointment date. The deposit paid for the appointment will be credited towards the rebooked appointment. I do understand that unforeseen circumstances occur in our everyday lives. Any appointment rescheduled the same day of service will not be applicable for the credit to rebook. You must book a new appointment. •PAYMENT METHOD: All deposits and ending balances are collected via booking app. This is so that I can keep track of accurate number for business reasons. Cash app & Apple Pay are not accepted ( contactless Apple Pay is accepted) •NO SHOW APPOINTMENTS: Unfortunately no call no show appointments will be charged the same amount owed. Based upon reasoning for the mishap, client maybe banned from future bookings. •INSUFFICIENT FUNDS: Any client that refuse to pay the cancellation fee, no show fee, or does not update their card information so that their payment can be processed will be banned or must pay the amount owed before booking a new appointment.  •GROUP BOOKINGS: All prices are final. Group sessions are priced on the amount of people being serviced. If one person cancels you can either reschedule within 24hr of the appointment or cancel. The price remains the same if you booked a 4 person session and only 3 shows. •Travel Fee: starts at $85 + $0.65 per mile X round trip (x2) ​Thank you for your understanding and cooperation. We look forward to providing you with an exceptional experience

Contact Details

• Newport News, VA, USA

  +1+7578590281

  zohal.muslima@gmail.com